Click here to view our shipping policy.

We offer 2 delivery options using Royal Mail Special Delivery services (if other courier services are used you will be notified) to ensure safe arrival.

DELIVERY OPTIONS

UK Royal Mail Special Delivery :  £8.95 - We recommend this service (next working day guaranteed if ordered by 3pm). Next Day Special Delivery will automatically be used for  purchases.

Collect from store : FREE - Following confirmation, items are usually ready to collect within an hour. 

If you have chosen to collect your item from our store, you will be required to bring your order confirmation, photographic proof of your identity (such as a passport or driving license). Following confirmation, you will be able to collect your order from anytime between Tuesday - Saturday, 10:30 am - 5pm (excluding Friday, collection is available from 10:30am - 3pm). 

International delivery - Please email info@simply-jewellery.com

Delivery is complimentary for orders over £500 to one address. Orders received after 15:00 pm will be delivered the following day (excluding Friday).

If you have placed an order with personalisation or any additional service, this may take longer. Simply Jewellery will make the best endeavors to deliver on time but can not guarantee any time-sensitive requests.

Click here to view our return and refund policy.

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, please contact us at returns@simply-jewellery.com to let us know what item you are returning, the reason for return along with your full name and order number. Please refer to the returns guide containing instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Click here to view our privacy policy.

This Privacy Policy describes how Simply Jewellery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from simply-jewellery.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

This website is operated by Simply Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Simply Jewellery. Simply Jewellery offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service. Click here to read of terms of service.

Address: Simply Jewellery, 49 Fortis Green Road, Muswell Hill, London, N10 3HP

Trade Name: Simply Jewellery

Tel: 0208 444 5737

Email: info@simply-jewellery.com